For the most up-to-date information regarding travel and testing requirements, check the Hawaii Tourism Authority’s website: https://www.gohawaii.com/travel-requirements
County of Kauai specific information can be found on the county’s website: https://www.kauai.gov/COVID-19
Our company has worked hard to implement new COVID-19 safety protocols in our operations to help protect our guests, staff, and the local community. With these new protocols, we have some new guest policies that help to keep us all safer.
Required Face Covering
No mask? No cruise. In accordance with the County of Kauai law, all passengers and our staff are required to wear a face covering (face mask, bandana, face gaiter, etc.) when inside our office, on the State of Hawaii pier, and during the tour when unable to socially distance. Face masks are optional once the tour is underway. Your mask or face covering must cover your nose and mouth and only be removed while eating, drinking, or during water activities. Mask exceptions apply only to children under the age of 5. This is for the safety of our community, guests, and employees.
We highly recommend guests bring their own face covering with them to our tours. If you forgot your mask at home, we have them available upon request.
Required Temperature Check and Health Screening
All staff are vaccinated or complete weekly COVID-19 tests and will undergo a health screening before being allowed in the office. For the safety of our guests and staff, any staff member experiencing a temperature of 100.4 degrees and higher and/or experiencing symptoms will need clearance from a medical professional before returning to work.
While we have incorporated social distancing in our operation, we also ask that guests work to maintain a social distance (6 ft or more) from other guests while on the property throughout boarding, de-boarding, and boat tour when possible.
Safety is always our top priority. We have revised our onboard service with added deep and regular cleaning on our vessels to exceed CDC guidelines, including physical cleaning with EPA-approved disinfectant. Additional hand sanitizer stations are available throughout our office and the vessels for your safety.
The CDC recommends our staff wear gloves for cleaning, taking care of anyone who might be sick, or handling trash – but not for normal duties. We will continue making sure our crew have the proper gear and guidance to ensure top-notch hygiene.
All guests must be in compliance with the Hawaii Safe Travels program, have an approved vaccine exemption, or complete the mandated 10 day quarantine. Please be prepared to show the Hawaii Safe Travels program status with a negative COVID-19 test result or vaccine exemption at check in.