Privacy & Terms

 

BLUE DOLPHIN CHARTERS PRIVACY POLICY

Blue Dolphin Charters. (Hereafter referred to as the “Company”) is committed to maintaining robust privacy protections for its users. Our Privacy Policy (“Privacy Policy”) is designed to help you understand how we collect, use and safeguard the information you provide to us and to assist you in making informed decisions when using our Service.

For purposes of this Agreement, “Service” refers to the Company’s service which can be accessed via our website at www.bluedolphinkauai.com in which users can make reservations. The terms “we,” “us,” and “our” refer to the Company. “You” refers to you, as a user of Service. By accepting our Privacy Policy and Terms of Use (found here: https://bluedolphinkauai.com/privacy-terms, you consent to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy.

INFORMATION WE COLLECT

We collect “Non-Personal Information” and “Personal Information.” Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks. Personal Information includes only your email, which you submit to us through the registration process at the Site. Information collected via Technology
To activate the Service you do not need to submit any Personal Information other than your email address. To use the Service thereafter, you do not need to submit further Personal Information. However, in an effort to improve the quality of the Service, we track information provided to us by your browser or by our software application when you view or use the Service, such as the website you came from (known as the “referring URL”), the type of browser you use, the device from which you connected to the Service, the time and date of access, and other information that does not personally identify you. We track this information using cookies, or small text files which include an anonymous unique identifier. Cookies are sent to a user’s browser from our servers and are stored on the user’s computer hard drive. Sending a cookie to a user’s browser enables us to collect Non-Personal information about that user and keep a record of the user’s preferences when utilizing our services, both on an individual and aggregate basis. For example, the Company may use cookies to collect the following information: Email address and other information as needed. The Company may use both persistent and session cookies; persistent cookies remain on your computer after you close your session and until you delete them, while session cookies expire when you close your browser.

Information we collect when you choose to reserve/schedule and pay for our “Service”
The information you supply for said “Service” will include your personal information (Name, Address, Credit Card info, etc.), however, the Company never sells, trades, rents or otherwise share for marketing purposes your Personal Information with third parties without your consent. Said information is supplied by you to verify the validity of your credit card, designed to keep fraud from ever occurring. Additionally, Company does not store credit card information at any time.

HOW WE USE AND SHARE INFORMATION
Personal Information:
Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent or otherwise share for marketing purposes your Personal Information with third parties without your consent. We do share Personal Information with vendors who are performing services for the Company, such as the servers for our email communications who are provided access to user’s email address for purposes of sending emails from us. Those vendors use your Personal Information only at our direction and in accordance with our Privacy Policy.
In general, the Personal Information you provide to us is used to help us communicate with you. For example, we use Personal Information to contact users in response to questions, solicit feedback from users, provide technical support, and inform users about promotional offers.

Non-Personal Information
In general, we use Non-Personal Information to help us improve the Service and customize the user experience. We also aggregate Non-Personal Information in order to track trends and analyze use patterns on the Site. This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers and other third parties at our discretion.

HOW WE PROTECT INFORMATION
We implement security measures designed to protect your information from unauthorized access. We protect your information from potential security breaches by implementing certain technological security measures including encryption, firewalls and secure socket layer technology. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. By using our Service, you acknowledge that you understand and agree to assume these risks.

LINKS TO OTHER WEBSITES

As part of the Service, we may provide links to or compatibility with other websites or applications. However, we are not responsible for the privacy practices employed by those websites or the information or content they contain. This Privacy Policy applies solely to information collected by us through this Site and this Service. Therefore, this Privacy Policy does not apply to your use of any third party website accessed by selecting a link on our Site or via our Service. To the extent that you access or use the Service through or on another website or application, then the privacy policy of that other website or application will apply to your access or use of that site or application.

CHANGES TO OUR PRIVACY POLICY

The Company reserves the right to change this policy and our Terms of Service at any time. We will notify you of significant changes to our Privacy Policy by placing a prominent notice on our site. Significant changes will go into effect 30 days following such notification. Non- material changes or clarifications will take effect immediately. You should periodically check the Site and this privacy page for updates.

CANCELLATION POLICY

We have a 24 hour cancellation policy for all of our tours. If for any reason you need to cancel or reschedule your tour, please contact us at least 24 hours prior to your scheduled check-in time and we will provide a full refund. Any cancellations made within 24 hours of your trip’s scheduled check-in time are subject to a full charge.

PAYMENT POLICY

All transactions will be processed in U.S. Dollars – $. We do not process foreign currency and are not in control of conversion rates. All website bookings are charged in full at the time of booking unless your trip is more than 90 days in the future. If you would prefer to pay cash for your tour please call our office at (808) 335-5553 to make your reservation.

If you have any questions regarding this Privacy Policy or the practices of this Site, please contact us by sending an email to office@bluedolphinkauai.com.

Last Updated: This Privacy Policy was last updated on July 6th, 2016